Centralized Message Center & Communication System

Streamline patient communication with a centralized message center for SMS, WhatsApp, and email. Manage message templates, triggers, and automated workflows to enhance patient engagement and satisfaction.

See Demo Explore Features
Multi-Channel Communication
Automated Messaging
Real-Time Delivery
Message History

Message History

View and manage all communication history

Filter Messages
435 messages found
Patient Template Content Type Status Trigger Sent At Actions
sahar abdulrhman
MRN: 0028333
 WhatsApp Opt-In Welcome 🎉 Welcome back! You've successfully opted in... WHATSAPP Unknown ID: 1694796 Auto 28/12/2025 19:15
Sahar Ahmed Eesa
MRN: TEST001
 WhatsApp Opt-In Welcome (Arabic) مرحباً بعودتك! لقد قمت بالاشتراك بنجاح... WHATSAPP Unknown ID: 1694795 Auto 28/12/2025 19:15
Sahar Ahmed Eesa
MRN: TEST001
 WhatsApp Opt-Out Confirmation (Arabic) تم إلغاء الاشتراك بنجاح... WHATSAPP Unknown ID: 1694794 Auto 28/12/2025 19:15
Sahar Ahmed Eesa
MRN: TEST001
 WhatsApp Opt-In Welcome 🎉 Welcome back! You've successfully opted in... WHATSAPP Unknown ID: 1694793 Auto 28/12/2025 19:15
Sahar Ahmed Eesa
MRN: TEST001
 WhatsApp Opt-Out Confirmation You have been unsubscribed successfully... WHATSAPP Unknown ID: 1694792 Auto 28/12/2025 19:15
sahar abdulrhman
MRN: 0028333
 WhatsApp Opt-In Welcome (Arabic) مرحباً بعودتك! لقد قمت بالاشتراك بنجاح... WHATSAPP Unknown ID: 1694791 Auto 28/12/2025 19:15

See Message Center in Action

Watch how ClinicGateway streamlines patient communication with automated messaging and real-time notifications

ClinicGateway Message Center Demo
Message Center Demo

Complete Message Center Solution

Everything you need to manage patient communication across all channels

Message Templates

Create and manage reusable message templates for common communication scenarios.

  • Template library
  • Custom templates
  • Variable insertion
  • Multi-language support

Message Triggers

Automated message triggers based on events, appointments, and patient actions.

  • Event-based triggers
  • Automated workflows
  • Custom trigger rules
  • Conditional messaging

Message History

Complete message history tracking with search, filter, and audit capabilities.

  • Complete history
  • Search & filter
  • Delivery status
  • Audit trails

Marketing Messages

Send targeted marketing messages and campaigns to patient segments.

  • Campaign management
  • Patient segmentation
  • Scheduled campaigns
  • Analytics & tracking

API Configuration

Configure SMS, WhatsApp, and Email API integrations for seamless communication.

  • SMS API setup
  • WhatsApp integration
  • Email service config
  • Multi-provider support

Appointment Reminders

Automated appointment reminder configuration with customizable timing and channels.

  • Automated reminders
  • Custom timing
  • Multi-channel delivery
  • Confirmation tracking

Patient Mobile Messages

Send and receive messages directly with patients through mobile channels.

  • Two-way messaging
  • Mobile notifications
  • In-app messaging
  • Message threading

Webhook Events Monitor

Monitor webhook events and integrations for real-time communication status updates.

  • Event monitoring
  • Webhook management
  • Status tracking
  • Error handling

Enhance Patient Communication

Improve patient engagement with streamlined communication

Centralized Communication

Manage all patient communication channels from a single, centralized message center for efficiency and consistency.

Automated Messaging

Automated triggers and workflows reduce manual effort and ensure timely patient communications.

Improved Engagement

Multi-channel communication and automated reminders significantly improve patient engagement and satisfaction.

Time Savings

Automated messaging workflows save staff time while ensuring consistent and timely patient communication.

Multi-Channel
Communication
Automated
Messaging
Real-Time
Delivery
24/7
Available

Integrated with All Clinic Modules

Message center that works seamlessly with patient management, appointments, and billing

Appointment Scheduling

Automated appointment reminders and confirmations sent via SMS, WhatsApp, or email.

Patient Management

Send messages directly from patient records with complete message history tracking.

Billing & Payments

Automated payment reminders and billing notifications to improve collection rates.

Clinical Workflows

Send clinical reminders, test results, and follow-up instructions to patients automatically.

Ready to Enhance Patient Communication?

Join healthcare providers who use ClinicGateway Message Center to improve patient engagement and streamline communication workflows.

Start Free Trial Schedule Demo